Introduction
Welcome to belgiansuptour.be. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [belgiansuptour.be], use our services, or purchase products through WooCommerce, Google Analytics, Jetpack, MonsterInsights, Site Kit by Google, and WooPayments. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information about you in a variety of ways. This includes:
- Personal Information: Name, email address, billing and shipping address, phone number, and payment information when you make a purchase.
- Automatically Collected Information: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To process and manage purchases and transactions made through WooCommerce and WooPayments.
- To improve our website, products, and services.
- To monitor and analyze usage and trends to improve your experience with the website through Google Analytics and MonsterInsights.
- To communicate with you, including sending you updates, promotional materials, and other information.
- To protect, investigate, and deter against unauthorized or illegal activity.
Sharing Your Information
We may share information we have collected about you in certain situations, including:
- With Third-Party Service Providers: We may share your information with third-party vendors and service providers who perform services for us, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.
- Legal Obligations: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities.
Third-Party Services
Our site may contain links to third-party websites and services. We do not control these third-party websites and are not responsible for their privacy practices. This privacy policy does not apply to your use of such third-party websites.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete the information we have on you.
- The right to object to or restrict certain types of processing.
- The right to data portability.
To exercise any of these rights, please contact us using the contact information below.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information from our records as soon as possible.
If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at info@belgiansuptour.be so that we can take appropriate action.
General
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Woocommerce
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Event Tickets
What personal data we collect and why we collect it
Event, Attendee, and Ticket Purchaser Information
Through the usage of Event Tickets, Event Tickets Plus, and Community Tickets, information may be collected and stored within your website’s database.
If you create, submit, import, save, or publish event ticket information, as well as obtain RSVPs or purchase tickets to events, such information is retained in the local database:
- Attendees information (RSVPs and Tickets): name and email address
- Ticket information (RSVPs and Tickets): name, email address, and ticket number/SKU (via check-in page)
- Ticket purchaser information: name and email address
- Ticket purchaser billing address, which is collected through the use of WooCommerce, Easy Digital Downloads, or PayPal
Please note: The website owner can collect nearly any Attendee Information requested from ticket buyers by creating a custom registration form.
API Keys
Event Tickets suite offers the use of third-party API keys. The primary functions are to enhance the features we’ve built in, some of which use Google Maps and PayPal. These API keys are not supplied by Modern Tribe.
We make use of certain API keys, in order to provide specific features.
These API keys may include the following third party services: Google Maps and PayPal.
How Long You Retain this Data
All information (data) is retained in the local database indefinitely, unless otherwise deleted.
Certain data may be exported or removed upon users request via the existing Exporter or Eraser. Please note, however, that several “edge cases” exist in which we are unable to perfect the gathering and export of all data for your end users. We suggest running a search in your local database, as well as within the WordPress Dashboard, in order to identify all data collected and stored for your specific user requests.
Where We Send Your Data
Modern Tribe does not send any user data outside of your website by default.
If you have extended our plugin(s) to send data to a third-party service such as Eventbrite, Google Maps, or PayPal, user information may be passed to these external services. These services may be located abroad.
Events Calendar
What personal data we collect and why we collect it
Event, Venue, and Organiser Information
Through the usage of The Events Calendar, Events Calendar PRO, The Events Calendar Filter Bar, Eventbrite Tickets, and Community Events plugins, as well as our Event Aggregator Import service (contained within The Events Calendar plugin), information may be collected and stored within your website’s database.
If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:
- Venue information: name, address, city, country, province, postal code, phone, website, geographical coordinates (latitude and longitude)
- Organiser information: name, phone, website, email
- Event information: website, cost, description, date, time, image
Importing Events, Venues, and Organisers:
- All data present within a CSV or ICS file and external URLs (for events, venues, organisers, and tickets)
- Import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)
- Eventbrite Ticket information: name, description, cost, type, quantity
Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously, if the site owner has this option enabled.
When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.
API Keys
The Events Calendar suite offers the use of third-party API keys. The primary functions are to enhance the features we’ve built in, some of which use Google Maps, PayPal, Eventbrite, and Meetup. These API keys are not supplied by The Events Calendar.
We make use of certain APIs, in order to provide specific features.
These APIs may include the following third party services: Google Maps (API key), Meetup (OAuth token), PayPal (email, Client ID, Client Secret), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).
How Long You Retain this Data
All information (data) is retained in the local database indefinitely, unless otherwise deleted.
Certain data may be exported or removed upon users’ requests via the existing Exporter or Eraser. Please note, however, that several “edge cases” exist in which we are unable to perfect the gathering and export of all data for your end users. We suggest running a search in your local database, as well as within the WordPress Dashboard, in order to identify all data collected and stored for your specific user requests.
Where We Send Your Data
The Events Calendar does not send any user data outside of your website by default.
If you have extended our plugin(s) to send data to a third-party service such as Eventbrite, Google Maps, or PayPal, user information may be passed to these external services. These services may be located abroad.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
- Email: info@belgiansuptour.be